Aptiva Care Management strives each and every day to be the best Care Solution in the industry. Aptiva is well known for our above and beyond mentallity and here you will find several examples of how much this has effected those around us.

Marc and his team with Brett Boyer

“Nothing is scarier then getting cancer diagnosis. Marc Friedman and his staff at Aptiva/Cerna were warm, attentive and compassionate with helping my family take care of my mother. I cannot imagine what it would have been like without marc’s experience, expertise, and compassion. Just knowing Marc and his were there for us whatever we needed, was a huge peace of mind.”

– Nora Gard

Just look at him now!

“Dear Marc – I had wanted to send you a Christmas card to wish you and your family a very happy holiday, but time got away from me this season.

But, I still wanted you to know how much your help meant to me and my family this past fall. I even mentioned you recently to a friend speaking to how attentive and so very helpful you and your employees were.

You helped save my mom and you helped save my family. We are forever grateful to you. I wish nothing but the best to you and your loved ones this holiday. Happy New Year!”

– Nora Gard

– Wendy Vanover

“While in a personal crisis and emotional low, Aptiva came to my disabled brither’s assistance. Marc is extremely resourseful and has solved hospitalization, housing, and healthcare issues. Marc and staff have been a godsend to our family”

– Vicky Santa Maria

“Mike was so good on our vacation. We would have never have thought that just a few short years after his TBI/accident that we would have a family week together like we just had. It was amazing. Mike was like the old Mike before the accident. It’s a miracle !!! Thank you again and again. You made it happen for him and our family. And to put a cherry on top of everything, Lowe’s has elevated Mike from a seasonal employee to a permanent employee!!! Another prayer answered. Thank you again so much.

– Christy Dileo

left to right: Mike with his mom, nephew and brother-in-law

“Marc, simply put, what Aptiva does for people in crisis is incredible. You do amazing work. You will truly be rewarded in heaven. Thank you, Thank you Aptiva!

– JD and Dani

“Aptiva Care management is my go to company for case management and everything that goes with that. Their ability to manage complex cases have far and away exceeded my expectations. They never let me or my patients down. I highly recommend them!”


“Marc Friedman and the team at Aptiva Care Management were outstanding in the care of my 26 year old son suffering from a delayed frontal lobe brain injury.  Months of hospitalization, medication, doctors, tests, we were left heartbroken and discouraged.  With Marc at the helm; coordinating care, medication, rehabilitation, and counseling, we are finally seeing improvement and know that Michael is on the road to a good, happy, and productive future.  Marc continues to manage Mike’s care with expertise and compassion and also has become an important part of our family and Mike’s life.”

– Christy Dileo

“I have worked with Marc and his team at Aptiva many times with my patients over the years. They have always provided excellent service and care. I highly endorse them to anyone in a healthcare crisis or complex situation.” 

– James Lindberg, MD
Internal Medicine

“Hi Marc, I just wanted to let you know that the doctors, therapists, case managers etc. at Craig Rehab have all said what a wonderful job we did with Brett at home and their very amazed that he is so healthy and doing so well etc. Thank you again! We owe it all to you! You truly are our hero!

– Carrie Christy

“I recommend Marc and Aptiva Care Management without any reservation at all. I have come to rely on them quite a bit when it comes to complex care cases.”

– Sanjivan Koli, MD

“Hi Marc, thank you for the kind message. I want you to know how grateful and lucky I feel to have met you. I can’t even bear to think about where Brett would be right now if it weren’t for you. You’ve been amazing and Brett’s incredible progress is all because of you. We can’t thank you enough for everything that you have done so far.”

– Carrie